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RETURN POLICY

AMR PERFORMANCE PRODUCT RETURN POLICY We will gladly accept the return of products that are

RETURN POLICY

AMR PERFORMANCE PRODUCT RETURN POLICY

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. We do not offer a cash back refund. We offer only CREDIT ONLY to be put towards other AMR Performance products and/or software torwards identical product and/or exchange. Order cancellations/terminations will be a CREDIT ONLY not a REFUND. (related returns are listed below)
  • AMR Performance does not refund and/or apply credit to any order(s) that was not purchased directly from AMR Performance. Item(s) purchased from an official and/or authorized AMR Performance dealer will fall under the assigned dealer(s) sales rule(s), regulation(s) and return(s) policy.
  • AMR Performance does not offer a refund if on ANY ECU custom tune(s) and/or tuning sessions.
  • AMR Performance does not offer a refund on ANY ECU software upgrade(s) and/or tune(s) purchased at a discount and/or sale and/or special.
  • AMR Performance does not offer a refund if an ECU has been reprogrammed by an outside source other than AMR Performance.
  • AMR Performance does not offer a refund if an ECU has been reprogrammed by an outside source regardless of the situation.
  • AMR Performance does not offer a refund if an ECU has been reprogrammed put back-to-stock by an outside source (non-AMR Performance).
  • AMR Performance does not offer a refund unless the ECU is shipped back to AMR Performance to be put back to stock by AMR Performance.
  • AMR Performance does not offer a refund on ANY “pre-ordered” products and/or software.
  • AMR Performance does not offer a refund on ANY electronics and/or electronic devices such as handhelds, programmers, programming kits, tuning cables, licenses, etc…
  • AMR Performance does not offer a refund on ANY software orders equipped with a devices such as handhelds, programmers, programming kits, tuning cables, licenses, etc…
  • IF an ECU software upgrade and/or product and/or service is purchased during a sale, AMR Performance offers an in-house credit only.
  • IF the item(s) is used and/or has been installed, that item(s) will only be offered a partial credit determined by AMR Performance upon receiving and evaluation.
  • AMR Performance does not offer a refund on ANY software orders/upgrades for orders older than 30 days regardless of the situation.
  • Products: IF a warranty card is not filed with AMR Performance then warranty is voided.
  • Products: IF warranty card is not received within 30 days of purchase, warranty is voided.
  • Products: AMR PERFORMANCE WILL NOT ACCEPT RETURNS PAST 30 DAYS OF PURCHASE.
  • AMR PERFORMANCE DOES NOT WARRANTY OR REFUND NON-AMR PRODUCTS (I.E.: NON-AMR LICENSE FEES (Ecutek, etc…), NON-AMR HANDHELD DEVICES, NON-AMR PROGRAMMING KITS (Ecutek, etc..), ETC…)

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